Category Archives: Customer service
Credible Corporate Spokespeople
Harris Interactive recently published a survey that measured the percentage of Americans who believe the statements made by spokespeople from certain types of companies. The results are revealing about the opinions American’s have about specific business categories. Here are the … Continue reading
Posted in Customer service, Public relations
Tagged spokespeople, harris interactive, credibility, public opinion
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Marketing and PR on a shoestring budget
When I started my business nearly eight years ago (March 2001), the U.S. was entering a period of economic stress, with unemployment rising and layoffs, many industry sectors were experiencing a downtown. Entering 2009, we’re in a similar position, arguably … Continue reading
Posted in Customer service, Marketing, Public relations, Sales
Tagged Marketing, Public relations
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